Our products are sourced from trade vendors who exclusively serve designers. These vendors typically ship via freight carriers to receiving warehouses equipped with loading docks. This arrangement allows us to offer you a wider selection of products at competitive prices. The receiving warehouses also serve as a quality control checkpoint before items reach you.

We're always delighted to work with returning clients. If you wish to expand your project after the initial completion, we can create a new proposal and contract to address any additional areas you'd like us to work on.

As we provide all products, NEST takes full responsibility for handling any warranty issues. We ensure that any substandard items are promptly replaced or returned, offering you peace of mind throughout the process.

While you can be present during installation, we recommend against it for safety reasons and to ensure efficiency. The process can be noisy and potentially dusty. We assure you that the final reveal will be worth the wait.

Indeed, we oversee every aspect of your project, including contractor management. We maintain regular communication with contractors and conduct frequent site visits. Your input is crucial, as it allows us to effectively relay any questions or concerns to the appropriate parties.

We carefully select our vendors and invest significant time in cultivating relationships and sourcing the best products. While custom items like cabinetry and furniture can't be returned, our meticulous selection process aims to ensure your satisfaction with every element of the design.

We present one comprehensive concept for each room, allowing you to visualize the complete, cohesive design. We offer one round of revisions and two reselections per room. If you desire additional furnishing options, we can provide this service at our standard hourly rate.